AI for Customer Reviews: How to Respond to Google Reviews Faster (Without Sounding Robotic)

AI for Customer Reviews: How to Respond to Google Reviews Faster (Without Sounding Robotic)

Here’s a painful truth for local businesses: most customers expect a response to their review — yet most small businesses answer only a fraction of theirs. AI fixes the time problem. But there’s a trap: generic AI responses (“Thank you for your feedback! We appreciate your business!”) are worse than silence — customers can smell … Read more